If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Login to our online return portal using your email address and order ID
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to us using the label provided
Exchanges can take up to 1 business week to ship out. There will be a minimum $3 restocking fee per item. Any shipping charges that incur for the exchange will be billed to the customer. If the return is lost or damaged the customer will be required to file a claim with USPS for their compensation. Please email firstname.lastname@example.org if you have any questions.